How engagements work

Tell us what's stuck. You'll hear back within one business day with next steps.

NullorNaN engagements start with a short intake form or a free 30-minute call. Within one business day you get next steps. Work runs as a monthly retainer (fractional CTO or CIO leadership, hands-on engineering, or both), a scoped project, or a focused advisory session. Retainers have a 3-month minimum.

Book a free 30-minute call

Choose Let's Talk Business (30 minutes). The first call is free and limited to 30 minutes.

Expect a response within one business day. By submitting, you agree to our privacy notice.

What happens next

  1. Tell us what's happening (form or call).
  2. We reply within one business day with next steps.
  3. A free call, limited to 30 minutes, to understand the problem and what's at stake. We'll tell you honestly if we're not the right fit.
  4. A written recommendation: package, Build Your Own mix, or scoped project.
  5. Sign and start. The first month is due at signing, then monthly through Bonsai.

Engagement models

Service Starting from
Fractional CTO / CIO leadership (NullCXO) $2,750/month for 10 hours
Hands-on engineering (Null Engineer) $4,275/month for 20 hours
Startup Hybrid (leadership + engineering) $2,225/month
Scoped projects $1,250
Advisory sessions $125

NullCXO fractional CTO and CIO leadership is delivered by Matthew personally.

Scoped projects: see reliability transformation for examples.

Advisory sessions: see Null Advisory.

Heavy executive work is quoted separately.

Equity or equity-plus-retainer arrangements are considered case by case.

CTO and CIO leadership are delivered by Matthew. Some services may be offered by trusted partners.

Terms at a glance

FAQ

How does an engagement start?

Send the form or book a free call, limited to 30 minutes. If you use the form, you will hear back within one business day with next steps. The first call is free; paid work begins only after you agree to a package, project, or advisory session.

How soon can work begin?

For hands-on engineering, the earliest normal start is 2–4 business days. Leadership start dates are agreed during scoping.

Is this emergency or 24/7 support?

No. An inquiry does not activate immediate response or 24/7 coverage. Urgent problems are triaged when we reply.

Who will I work with?

CTO and CIO leadership are delivered by Matthew. Some services may be offered by trusted partners.

Can I start with something small?

Yes: a focused advisory session (from $125) or a scoped project (from $1,250) before any retainer.

Is there a minimum commitment?

Retainer packages have a 3-month minimum. Projects and advisory sessions are scoped individually.

Do you work with companies outside the U.S.?

Yes. NullorNaN is U.S.-based, works on U.S. Eastern Time, and serves clients globally.

Do you sign NDAs?

Yes. A mutual NDA is available on request.

No pitch deck. No pressure. We will tell you honestly if we are not the right fit.

Book a free 30-minute call

Peers and partners: we are always glad to meet other engineers, operators, and fractional leaders. Book Coffee & Introductions (20 minutes) to connect, offered when available, first come, first served. For referrals, joint projects, or vendor partnerships, book Partnership Conversations (30 minutes).