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Null Engineer hands-on engineering

Hands-on help to build, fix, and scale your stack. Senior- and principal-level engineers, without a full-time hire.

Standard Null Engineer rates start at $225/hour. Published retainers start at $4,275/month for Lightning (20 hours/month). Scoped projects are quoted individually. Best-effort delivery; no SLA unless agreed in writing.

What Null Engineer covers

When production keeps breaking

Bring in senior depth when outages, regressions, or “we cannot ship” block the business. We establish impact, symptoms, and ownership, then investigate and explain stabilization options.

Reliability and urgent technical work

Site reliability, incident diagnosis, backup and recovery issues, and production hardening. Earliest normal start is 2–4 business days; an inquiry does not activate immediate response or 24/7 coverage.

Cloud cost and platform work

Cloud cost optimization and FinOps advisory identify waste and clarify tradeoffs against customer impact, delivery speed, and operational risk.

Systems engineering scope

Software, architecture, infrastructure, cloud, SRE, automation, and the gnarly problems that need someone who has seen it before.

Build and operate

Set up and maintain servers and cloud services, automate routine tasks, improve deployments, and troubleshoot problems so your team can keep working.

Engineering and leadership together

Null Engineer delivers hands-on work; NullCXO leads when executive direction is the bottleneck. Startup Hybrid and Build Your Own combine both under one monthly agreement. Explore NullCXO .

Relevant operating proof

Selected reliability outcomes, with the delivery context behind each result.

Lowered cloud cost
35–40% lower cloud cost

Anonymized Client

Optimized a managed Kubernetes platform while keeping it stable.

Situation
A growth-stage security platform needed lower cloud operating cost.
Constraint
The platform had to remain stable while the container strategy changed.
What changed
Reviewed and optimized the Amazon EKS container strategy.
Measured result
35-40% lower cloud operating cost.
Diagnosed a critical backup failure
Fix identified in 15 minutes

Speedmax LLC

Isolated a critical backup issue after two prior attempts failed.

Situation
A critical backup failure required a fast diagnosis.
Constraint
Two prior SRE consultants had already attempted the fix over multiple engagements.
What changed
Traced the failure path and identified the corrective fix.
Measured result
Critical backup issue isolated and fix identified within 15 minutes.
Reduced operational incidents
90% fewer incidents

Anonymized Client

Built resilient infrastructure and operating procedures for large events.

Situation
High-visibility events needed lower-latency, more resilient operations.
Constraint
The platform had to remain fault-tolerant during large-scale activity.
What changed
Built low-latency infrastructure and clear operating procedures.
Measured result
90% fewer operational incidents.
Cleared compliance findings
300+ findings resolved

Anonymized Client

Cleared compliance findings across a regulated 100+ node environment.

Situation
A regulated environment required remediation during a FedRAMP/CCRI scale-out.
Constraint
The program covered a 100+ node environment with compliance requirements.
What changed
Resolved security and compliance findings through a structured program.
Measured result
300+ findings resolved across 100+ nodes.

FAQ

What is Null Engineer?

Null Engineer is NullorNaN's hands-on engineering subscription—senior & principal engineering expertise for software, infrastructure, cloud, SRE, automation, and complex troubleshooting without a full-time hire.

What's the difference between Null Engineer and NullCXO?

Null Engineer is hands-on build, fix, and operate work. NullCXO is fractional executive leadership for strategy, teams, vendors, and delivery governance. Startup Hybrid and Build Your Own let you blend both.

How much does a Null Engineer retainer cost?

Published retainers start at $225/hour or $4,275/month for Lightning (20 hours/month). Tempest, scoped Project work, and Build Your Own are on the homepage pricing section. Prebuilt and Startup Hybrid packages use a term of 3, 6, 12, 18, or 24 months (minimum 3). Package discounts apply to the monthly rate on those terms. Build Your Own terms depend on combined monthly hours: 3 or 6 months up to 60 combined hours/month; 6, 12, 18, or 24 months above 60 combined hours/month. You pay month to month: first month at signing, then the same amount each month until the term ends. Total value is monthly rate times months in the term. No extra deposit. Engagement terms, prepaid fees, unused hours, and cancellation provisions are governed by the executed services agreement.

Do monthly hours roll over or include on-call coverage?

Your included hours refresh each month. If you do not use them, they do not carry forward. Hours do not roll over, pile up, move between Null Engineer and NullCXO, or turn into credits or refunds. Subscriptions are best-effort engineering time, not 24/7 incident response unless scoped separately in writing.

What happens if I need additional hours?

Additional hours require client authorization and are subject to available capacity. They are billed separately at the applicable standard service rate in 30-minute increments. Allowances are per engagement quarter (each consecutive three-month period), not per month: Rain 3, Thunder 4, Lightning 6, Tempest 8. Build Your Own uses the cap of the smallest package that covers its combined monthly hours up to 60, and 8 hours/quarter above 60 combined hours/month. Engineering overages bill at $225 USD/hour; executive overages bill at $275 USD/hour. Volume discounts, Dedicated Time premiums, and the Guaranteed Sync Time premium do not apply to additional hours. Turnarounds, transformations, and other heavy executive work are scoped separately, starting at $337.50/hour (not standard NullCXO package pricing).

Can NullorNaN work with clients outside the United States?

NullorNaN Systems, LLC is U.S.-based and serves clients globally. Matt operates on U.S. Eastern Time.

Discuss the technical problem

Tell us what is failing or stuck in plain language. We will tell you honestly if hands-on engineering is the right fit and what a sensible first step looks like.

NullorNaN Systems, LLC is a U.S.-registered, U.S.-staffed consulting firm. We serve clients globally, with engineering work delivered from the U.S. Eastern Time zone.